What is topic-based messaging?

Topic-based messaging is a method of organising conversations according to subjects or work areas instead of placing every discussion inside one continuous chat stream. In traditional messaging platforms, all messages appear chronologically within a group or channel. This often leads to multiple conversations being mixed together, making it difficult to track discussions related to specific topics. Topic-based messaging solves this problem by allowing teams to create topics for different areas of work. Conversations, tasks, approvals and documents related to a specific subject remain organised within that topic. This structure helps teams quickly locate relevant discussions and maintain clarity in collaboration.