What is the difference between tasks and approvals?

  • Work Tracking Messaging

Tasks represent work that must be completed, while approvals represent decisions that allow that work to move forward. For example, preparing a report is a task, but approving the final report is an approval. Tasks focus on execution, while approvals focus on decision-making and authorisation. Both are essential for effective collaboration. Tasks ensure that work gets done, while approvals ensure that work follows the correct decision process.

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